ITIL (Information Technology Infrastructure Library) is a set of best practices that stresses on the appropriate use of Information Technology services in accordance with the requirements of a business. ITIL acts as a governing agent for IT and looks after the customer needs and requirements, and continuous improvement of services. For these reasons, it is important that employees of an organization are well versed with the ITIL’s practices in order to achieve maximum benefits. Many organizations are also investing a good amount in ITIL certifications and plan to make their employees ITIL certified.
Let us look at some of the benefits that ITIL certifications offer.
- Provide priceless skillset
ITIL is broken up into five levels of certifications. Achieving any of these certifications improves and enhances your skillset and enables you to master the methods needed to implement ITIL across IT infrastructures. These skills make you a valuable asset for companies and put in more confidence in you to manage tasks within any organization.
- Allow better communication
A certified ITIL professional will be able to communicate better with their certified peers as they will understand a common language native to all certified professionals. This common lingo ensures zero lapses or gaps due to miscommunication.
- Bring in ample knowledge
During the course and with each level, an individual tends to gain a lot of knowledge which eventually helps in fetching more responsibilities and allows you to prove your metal in every task. More experience will bring in better roles too.
- Enhance Return on Investment (ROI)
ITIL certified professionals bring in more ROI because of the new strategies and methods that they bring along with them, all thanks to the skills that they acquire during the certification course. Useful skills make businesses more efficient, which enables businesses to reduce the overall costs.
- Improve customer relations
ITIL training procedures are designed to enable professionals to support service providers in seamlessly catering to the target audiences. ITIL professionals are also qualified in reducing the interruption time, thus providing faster services to the customers. This enables enhanced and better customer relations.
- Present virtually everywhere
Being certified in ITIL brings in a lot of job opportunities across the globe. More and more companies are adopting the ITIL framework every passing day. To be precise, more than 10000 organizations have already adopted the framework across the globe. Thus, the demand for certified ITIL professionals is on a constant rise.
- Offer better career growth
Certified ITIL professionals have higher chances of promotion to higher tier roles and positions. Being certified itself is a proof that an individual has acquired and gained a certain level of skills required to be proficient in ITIL and this helps in grabbing a lot of opportunities throughout the career.
- Grab higher paychecks
A certification in ITIL gives a boost to your resume and keeps you in a higher pay category. As per Technopedia, ITIL certification has been listed as one of the top 5 highest paying IT certifications in the market.
According to PayScale, a foundational level certification can bring you an average annual salary of $93,000. So you can very well imagine the pay packages that you will receive upon being certified in other higher levels.
- Allow empowerment of individual companies
ITIL professionals possess the power to streamline data management services which help in improving the efficiency and the communication abilities of an organization. These professionals also ensure the accurate measurement of IT services performance of an organization.